We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.

• Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
• All returns must include an order packing slip or return invoice from Online Return Portal that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.
• Damaged, defective, or incorrect items must be reported within 10 days of delivery.
• Return drop-offs are not accepted at our DC or corporate office.

We offer worldwide shipping, including Europe, the UK, and Africa (especially Cameroon).
Delivery times vary depending on your location.

• UK & Europe: 2–5 business days

• Cameroon & Africa: 5–10 business days

• Rest of the world: varies by region
  Tracking information is provided for every order.

Yes. All LUXÉORA fragrances are carefully formulated to offer excellent projection, long-lasting performance, and luxury-level quality.

Absolutely. Our handbags are crafted using premium vegan leather, durable hardware, and refined finishes to ensure elegance and longevity.

Yes — all LUXÉORA fragrances are gender-neutral, designed for anyone who loves luxury scents.

We accept major cards, PayPal, mobile payments (where available), and secure online payments.

Once your order is shipped, you will receive a tracking link by email or SMS to check real-time updates.